Services

Computer Remote Support                                                       We link your computer to ours virtually to repair your pc. How it works? 1.Fill out a Remote Service Form  to  request remote   service's 2. You will then be contacted by one of our Tech's 3. You pay only for the service you requested     4. One of our Tech's will walk you through the rest I'll be happy to explain this process over the phone to clarify any concerns that you may still have. You only pay for the service you request                            SCHEDULE AN APPOINTMENT

No hidden fees. Most services are flat rate                               Star Technologies online uses LogMeIn Rescue (a remote support application) to provide instant remote support to our customers. With your permission we access your computer over the web in seconds, without the need to pre-install any software. We  link your computer to ours virtually to repair your PC. This means that in most cases we don't need to "physically" touch your machine. You will be able to assume control  and at no time is their a breach of security. When  finished, we will permanently remove our connection program. This keeps you in complete control at all times. You will be able to observe all repairs live by watching your screen while we solve your problem. Your computer mouse will actually move around on your computer screen right before your eyes.  You can even watch and learn!  You choose to reinstall the program for further service. This entire process keeps you,  in complete control at all times, during and after the repair.

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